Why Us
ERP & CRM Implementation: Build Operational Control, Customer Visibility, and Scalable Execution
ERP and CRM systems are meant to create clarity—one set of processes, one set of numbers, and one reliable way to run operations and manage customers. But most implementations fail for predictable reasons: rushed requirements, messy data migration, over-customization, poor integration, and low user adoption. The result is a “live” system that teams avoid, leadership can’t trust, and operations can’t scale on.
ZS Global delivers ERP & CRM Implementation services designed to make SAP and Salesforce work the way your business actually runs—while improving governance, process discipline, and performance reporting. We focus on clean process mapping, controlled configuration, strong integration, accurate data migration, and adoption enablement so your platform becomes a real operating system for execution, not just another tool your team tolerates.
Integrated ERP & CRM Solutions for End-to-End Business Control
ZS Global helps businesses implement SAP and Salesforce with a unified approach that connects operations with revenue. Our implementation model ensures that your internal workflows (finance, procurement, inventory, approvals) stay aligned with customer workflows (pipeline, onboarding, service, renewals), so decisions are faster, reporting is consistent, and teams stay accountable.
- Strategic Process Mapping for Real-World Implementation
Our team begins with Strategic Process Mapping for Real-World Implementation by studying how your teams operate today and where execution breaks down. We translate real workflows into system design—removing bottlenecks, clarifying ownership, and defining controls that improve speed without creating friction.
- Clean Data Foundations for Reliable Reporting
We deliver Clean Data Foundations for Reliable Reporting by defining a data model, standardizing fields, and enforcing validation rules. This prevents reporting chaos after go-live and ensures leadership can trust KPIs, dashboards, and operational metrics.
- SAP ERP Implementation for Operational Discipline
Our SAP ERP Implementation for Operational Discipline focuses on structured workflows for finance, procurement, inventory, and operational transactions. We set up controls and approvals that reduce leakage, improve audit readiness, and create reliable operational visibility.
- Salesforce CRM Implementation for Pipeline and Customer Lifecycle
We provide Salesforce CRM Implementation for Pipeline and Customer Lifecycle that matches your sales motion and customer journey. We design stages, automation, handoffs, and reporting so your CRM becomes the system your teams actually use to manage pipeline health, forecasting, and customer engagement.
- Seamless Integration Across Business Systems
With Seamless Integration Across Business Systems, we connect ERP and CRM with your supporting tools—billing, e-commerce, support, HR, finance, analytics—so data flows without duplication and teams stop maintaining multiple versions of the truth.
- Controlled Customization to Avoid Long-Term Lock-In
We apply Controlled Customization to Avoid Long-Term Lock-In by prioritizing standard platform capabilities and customizing only where it creates measurable operational value. This reduces maintenance risk, prevents upgrades from breaking, and keeps the system scalable.
- Role-Based Access, Governance, and Audit Readiness
Our Role-Based Access, Governance, and Audit Readiness approach ensures your system supports approvals, segregation of duties, and access control aligned with compliance expectations—so governance does not become a future crisis.
- Adoption Enablement That Prevents Implementation Failure
We deliver Adoption Enablement That Prevents Implementation Failure through role-based training, practical documentation, and workflow onboarding. The system succeeds only when teams adopt it—so we design adoption as part of the implementation, not a last step.
Our Process
Leading Implementation Practices for ERP & CRM Success
We start with Business Discovery and Requirements Definition to understand your business model, operating structure, current tools, pain points, and success metrics. This prevents mismatched scope and ensures the system aligns with real execution needs.
We deliver Future-State Design and Solution Architecture by translating workflows into system structure—modules, objects, permissions, integrations, and reporting layers—so the platform supports your operations and customer lifecycle end-to-end.
Our Configuration and Structured Build Execution approach sets up SAP and Salesforce based on best practice frameworks, with strict controls around what gets configured, what gets automated, and what should not be customized.
We handle Integration Planning and Implementation to connect your ERP and CRM with the rest of your business stack. This reduces manual work, improves data accuracy, and ensures reporting reflects reality.
We run Data Cleansing, Migration, and Validation in stages to prevent dirty legacy data from corrupting the new system. We validate outcomes with stakeholders so the system starts clean and stays trustworthy.
We conduct Testing, UAT, and Workflow Verification to ensure end-to-end workflows function correctly across teams—sales to finance, procurement to inventory, onboarding to billing—before go-live.
We provide Role-Based Training and Documentation so each team understands how to work inside the system and how the process flows across departments.
We manage Go-Live Planning and Stabilization Support with controlled rollout, monitoring, issue resolution, and stabilization practices that reduce operational disruption.
Post-launch, we deliver Optimization and Continuous Improvement to refine workflows, strengthen automation, improve dashboards, and align the system to evolving business needs.
Our Initiative
Strategic Business Improvements
- Unified Operational Visibility Across Teams
- Reliable Finance-to-Revenue Data Alignment
- Reduced Manual Work Through Automation
- Cleaner Data Standards and KPI Consistency
- Faster Approvals and Better Governance Control
- Improved Pipeline Forecasting and Customer Tracking
- Higher Adoption Through Role-Based Enablement
- Scalable Architecture for Growth and Expansion
Our Works
Check out some of our favorite projects to date. Yours may be next!
Ops Loop
- AWS
- ReactJS
- Ruby on Rails
- UI/UX
Your microtask operations platform connecting teams with reliable workers. It enables quick, cost-effective completion of labeling, QA, and content tasks, offering workers steady gigs, transparent pay, and flexibility. Opsloop balances speed, scale, and fairness for efficient micro-work.
Semi Globe
- Ionic
- Laravel
- PHP
- ReactJS
- UI/UX
The platform was strategically designed to convey the personality of a reliable and forward-thinking specialist, presenting its end-to-end logistics solution in a clear and accessible way. The result is a digital presence that builds immediate credibility and positions.
CodeLab
- Shopify
- UI/UX
- Wordpress
Branding journey began with an in-depth exploration of the company's ethos, values, and aspirations. Extensive market research and competitor analysis provided valuable insights into the ever-evolving world of software development and technology solutions. Understanding CodeLab's unique selling propositions and target audience paved the way for a strategic branding approach.
NEXORA
- AWS
- Circle CI
- Ruby on Rails
- Stripe
- Twillio
- UI/UX
- VueJS
A cloud-based Crypto SaaS platform that consolidates digital asset management, cross-exchange trading, and predictive AI insights into one ecosystem.
Microsoft CRM
- Shopify Plus
- UI/UX
Microsoft Dynamics is a comprehensive CRM for sales.
Pizza
- Apache Solr
- AWS
- Ruby on Rails
- Transcoding
A dynamic property analytics system delivering real-time data visualization and insights.
Attar
- AWS
- Normalisation
- ReactJS
- Ruby on Rails
- Visualisation
While the original attar bottle photos were captured in a real setting, the images lacked clarity, detail, and professional lighting — which made them unsuitable for a luxury campaign. The challenge was to enhance and reimagine these imperfect visuals into premium-quality product shots without redoing the entire photoshoot.
Chocovia
- AI Chat Bots
- NFT
- NLP
- NodeJS
An AI-driven digital wellness platform combining intelligent health management and rewards.
Carousel - Social Media Design
- Capistrano
- PostGres
- React Native
- Ruby on Rails
- UI/UX
A next-gen recruitment platform automating hiring and candidate engagement.
Comm Solutions
- N-Genius Payments
- PHP Laravel
- UI/UX
- Wordpress
A luxury vacation rental platform offering seamless booking and content management.
Target Market Business
- AWS
- MERN
- Ruby on Rails
- UI/UX
Introduce your brand to the right audience with our Target Market Business Instagram Carousel template. This design helps you break down complex marketing strategies into engaging slides, guiding your followers through key insights about identifying, analyzing, and reaching their ideal customers. With bold visuals, structured layouts, and clear messaging, you can educate and inspire your audience while positioning your brand as a thought leader in business strategy.
FAQ
ERP & CRM Implementation: Frequently Asked Questions (FAQs)
What is the difference between ERP and CRM?
Which platforms do you implement under this service?
Why do ERP and CRM implementations fail so often?
Can you implement SAP and Salesforce together as one connected system?
Do you handle data migration from legacy systems or spreadsheets?
Will the implementation disrupt daily operations?
How do you handle integrations with other tools we already use?
Do you provide dashboards and reporting in SAP and Salesforce?
How do you ensure user adoption after go-live?
How can I start working with ZS Global?.
Partnering with ZS Global for ERP & CRM Success
ZS Global delivers ERP and CRM implementations that support real execution—clean workflows, reliable data, strong integration, and disciplined governance. Whether you’re replacing legacy systems, scaling operations, improving sales visibility, or preparing for expansion, we provide an end-to-end approach that makes SAP and Salesforce work as a true business operating system.
Contact Us
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