01

Why Us

Contracts & Claims Management: Protect Margins, Control Risk, and Keep Projects Moving

Most projects don’t fail because the work can’t be done—they fail because the contract is mismanaged. Missed notices, unclear scope, undocumented variations, and weak change control quickly turn into delays, disputes, and cashflow pressure. When a claim arrives late or a contract position is poorly prepared, you don’t just lose leverage—you lose money and time.

ZS Global provides structured Contracts and Claims Management built for real-world delivery. We help you run contracts proactively (not reactively), maintain clean correspondence and records, manage variations and entitlements, and develop claim positions that are defensible, timely, and aligned with the contract. Whether you are an owner, main contractor, or subcontractor, our focus is simple: protect your commercial position while keeping delivery on track.



Contracts & Claims: A Commercial Discipline, Not a Last-Minute Firefight

If you treat contracts as paperwork, you end up negotiating from weakness. If you treat contracts as a delivery system, you build clarity, accountability, and predictable outcomes.

  • Contractual Clarity From Day One

    We establish a clear contract administration baseline: scope boundaries, responsibility matrix, key dates, payment terms, notice requirements, and change procedures—so the project runs with fewer surprises.

  • Variation and Change Control That Actually Works

    We set up a change workflow that captures instructions, assesses impact (time/cost), secures approvals, and logs everything. This prevents scope creep and ensures legitimate changes convert into entitlement.

  • Claims That Are Evidence-Driven and Contract-Aligned

    We develop claim positions based on the contract, program analysis, contemporaneous records, and quantification logic—so your submissions are defensible and difficult to dismiss.

  • Notice Management and Contract Communications

    Many claims die because notices are late or incorrect. We manage the notice register, drafting, and timing so you preserve rights and maintain leverage.

  • Delay and Disruption Analysis Support

    When time becomes the battleground, we support delay analysis and disruption narratives using schedule logic and document trails—so causation and impact are clear.

  • Payment Protection and Cashflow Discipline

    We support payment applications, substantiation, and certification follow-ups. The goal is fewer payment disputes, faster approvals, and reduced receivable risk.

  • Dispute Avoidance and Structured Resolution

    We help resolve issues early through structured positions, negotiation support, and clean documentation—reducing escalation into formal disputes wherever possible.

02

Our Process

A Contract-First Operating Model for Predictable Delivery

Project Onboarding and Contract Health Check

We review your contract, scope, commercial model, risk allocation, notice clauses, change provisions, payment mechanisms, and dispute process. We identify exposure points and quick wins.

Administration Framework Setup

We establish the working system: registers (notices, variations, RFIs, submittals), correspondence rules, document control discipline, meeting action tracking, and an approval pathway that matches your governance.

Baseline Entitlement and Change Map

We create a clear map of what is included vs. excluded and how changes should be instructed, priced, and approved. This becomes the reference point for all variations and claims.

Ongoing Contract Administration

We support day-to-day administration: drafting contractual correspondence, tracking obligations, maintaining registers, and ensuring notices and submissions are issued correctly and on time.

Claims Development and Submission

When impacts occur, we gather records, build narrative, establish causation, quantify time/cost impact, and prepare submissions aligned to contract requirements and submission formats.

Negotiation Support and Settlement Strategy

We support negotiation through structured positions, scenario planning, and evidence packs—so discussions remain commercial and outcome-driven.

Closeout and Lessons Learned

At closeout we reconcile variations, confirm settlement, finalize accounts, and capture lessons to improve future contract performance.

03

Our Initiative

Discuss your Project
Lets work together

Transformative Business Outcomes

  • Stronger Contract Position and Reduced Commercial Leakage
  • Fewer Missed Notices and Better Preservation of Rights
  • Improved Variation Conversion and Faster Approvals
  • Cleaner Documentation and Audit-Ready Evidence Trails
  • Faster Issue Resolution and Reduced Dispute Escalation
  • Improved Cashflow Predictability Through Better Payment Support Defensible Claims
  • Submissions with Clear Causation and Quantification
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04

Our Works

Check out some of our favorite projects to date.
Yours may be
next!

Ops Loop

  • AWS
  • ReactJS
  • Ruby on Rails
  • UI/UX

Your microtask operations platform connecting teams with reliable workers. It enables quick, cost-effective completion of labeling, QA, and content tasks, offering workers steady gigs, transparent pay, and flexibility. Opsloop balances speed, scale, and fairness for efficient micro-work.

Semi Globe

  • Ionic
  • Laravel
  • PHP
  • ReactJS
  • UI/UX

The platform was strategically designed to convey the personality of a reliable and forward-thinking specialist, presenting its end-to-end logistics solution in a clear and accessible way. The result is a digital presence that builds immediate credibility and positions.

CodeLab

  • Shopify
  • UI/UX
  • Wordpress

Branding journey began with an in-depth exploration of the company's ethos, values, and aspirations. Extensive market research and competitor analysis provided valuable insights into the ever-evolving world of software development and technology solutions. Understanding CodeLab's unique selling propositions and target audience paved the way for a strategic branding approach.

NEXORA

  • AWS
  • Circle CI
  • Ruby on Rails
  • Stripe
  • Twillio
  • UI/UX
  • VueJS

A cloud-based Crypto SaaS platform that consolidates digital asset management, cross-exchange trading, and predictive AI insights into one ecosystem.

Microsoft CRM

  • Shopify Plus
  • UI/UX

Microsoft Dynamics is a comprehensive CRM for sales.

Pizza

  • Apache Solr
  • AWS
  • Ruby on Rails
  • Transcoding

A dynamic property analytics system delivering real-time data visualization and insights.

Attar

  • AWS
  • Normalisation
  • ReactJS
  • Ruby on Rails
  • Visualisation

While the original attar bottle photos were captured in a real setting, the images lacked clarity, detail, and professional lighting — which made them unsuitable for a luxury campaign. The challenge was to enhance and reimagine these imperfect visuals into premium-quality product shots without redoing the entire photoshoot.

Chocovia

  • AI Chat Bots
  • NFT
  • NLP
  • NodeJS

An AI-driven digital wellness platform combining intelligent health management and rewards.

Carousel - Social Media Design

  • Capistrano
  • PostGres
  • React Native
  • Ruby on Rails
  • UI/UX

A next-gen recruitment platform automating hiring and candidate engagement.

Comm Solutions

  • N-Genius Payments
  • PHP Laravel
  • UI/UX
  • Wordpress

A luxury vacation rental platform offering seamless booking and content management.

Target Market Business

  • AWS
  • MERN
  • Ruby on Rails
  • UI/UX

Introduce your brand to the right audience with our Target Market Business Instagram Carousel template. This design helps you break down complex marketing strategies into engaging slides, guiding your followers through key insights about identifying, analyzing, and reaching their ideal customers. With bold visuals, structured layouts, and clear messaging, you can educate and inspire your audience while positioning your brand as a thought leader in business strategy.

05

FAQ

Contracts and Claims Management: Frequently Asked Questions (FAQs)

Is this service only for construction projects?

No. While contracts and claims are common in construction and infrastructure, the same commercial discipline applies to many delivery environments—anywhere scope, change, time, and payment need structured control.

Do you replace our legal counsel?

No. We focus on contract administration, commercial controls, claim preparation, and negotiation support. If legal escalation is required, our work strengthens your position by providing the evidence base and structured commercial narrative.

What makes a claim defensible?

A defensible claim aligns to the contract, is notified on time, proves causation with contemporaneous records, and quantifies impact with clear logic. Most failed claims are missing one of these elements.

How do you help with notices and time bars?

We set up a notice register, identify triggers, and draft notices in the required format and timeline. This protects entitlement and avoids losing rights due to procedural non-compliance.

Can you help with variation management on active projects?

Yes. We can implement a change control workflow mid-project, clean up registers, recover undocumented instructions where possible, and bring approvals and valuations back under control.

Do you support owners as well as contractors?

Yes. For owners, we help maintain governance, manage contractor submissions, assess entitlement, and keep change control disciplined. For contractors, we help preserve entitlement and commercial recovery.

What information do you need to start?

Contract documents, project program (if available), current correspondence/registers, recent payment status, and a summary of key issues (variations, delays, claims, disputes). We can start even if records are messy—structure is part of the service.

How do you work with internal teams?

We integrate with your PM, QS/commercial, and planning functions. We keep roles clear: your team owns delivery decisions; we strengthen process, documentation, contract compliance, and claim readiness.

Can you help reduce disputes before they escalate?

Yes. Strong documentation, timely notices, clear positions, and early negotiation often resolve issues before they become formal disputes. Our approach is designed to keep projects moving while protecting entitlement.

How do we begin?

Book a consultation. We will assess your contract posture, identify immediate risk points, and propose a practical operating model for contract administration and claims management.

Take the Next Step Toward Commercial Control

Run your projects with fewer surprises and stronger leverage. ZS Global’s Contracts and Claims
Management services help you control change, preserve entitlement, and resolve commercial issues with discipline—so you protect margins and keep delivery progressing.

02

Contact Us

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We Help You?


    08

    Hire Us

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